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EU Digital COVID Certificate

Who is eligible for the certificate?

A person who received a vaccine against COVID-19, in compliance with the established regulations.

A person who presents a negative PCR test or rapid antigen test result.

A person who has recovered from COVID-19 may obtain a certificate after the 11th day from the date of the first positive PCR test date.

General features of the EU Digital COVID Certificate

  • QR code
  • Free of charge
  • Available in Croatian and English
  • Secure, protected and authenticated
  • Valid in EU Member States

FAQ

Who may be issued a certificate?

Individuals vaccinated with both doses of COVID-19 vaccine (Pfizer, Moderna, AstraZeneca). Their certificate will be valid for 365 days from the day of the second dose vaccination.

People who have been vaccinated with a single-dose vaccine (Janssen) can request a EU digital COVID certificate on the 15th day after receiving the vaccine dose. Their certificate will be valid for 365 days from the day of vaccination.

Individuals vaccinated with the first dose of the two-dose vaccine (Pfizer, Moderna) may request confirmation on day 22 of the first dose of the vaccine. The certificate will be valid for 42 days from the date of receipt of the vaccine.

People vaccinated with the first dose of two doses (AstraZeneca) can request a EU digital COVID certificate on the 22nd day after receiving the first dose of the vaccine. The certificate will be valid for 84 days from the date of receipt of the vaccine.

Persons who have received a single dose of vaccine in two doses (Pfizer, Moderna, AstraZeneca) and have a positive PCR test 180 days prior to the date of receipt of the vaccine can get a certificate. They can get a certificate beginning on the day of immunization, and the certificate will be valid for 365 days after the day vaccine is received.

The certificate cannot be issued in case the person has a positive test result within 11 days from the day of submitting the certificate request.

Persons who have received a booster dose or a third dose of a vaccine received in two doses may request a new certificate from the day of vaccination with the last dose, which will be valid for 365 days.

People who have been vaccinated with a single dose vaccine (eg Janssen) and then received an additional booster dose of another vaccine (received in two doses) may request a new certificate from the day of the last dose of vaccination. In this case the certificate is also valid for 365 days.

These rules apply to all vaccines for which a COVID certificate is issued in Croatia.

*In Croatia, EU digital COVID vaccination certificate is not issued for CVnCoV vaccines manufactured by Curevac AG and Inactivated SARS-CoV-2 (Vero Cell) manufactured by Sinopharm Weiqida Europe Pharmaceutical s.r.o. 

Which information and documents do I need to request my certificate via the e-Građani portal?

Other than the credentials of the required security levels (2 and 3), you do not need to provide any further information or documents. The system automatically retrieves user data from the database maintained by the Ministry of Health and a certificate is generated by clicking “Zatraži potvrdu”. 

May I use the certificate via my mobile phone?

Yes. You can save the certificate as a PDF file or in the CovidGO mobile app and present it to the person in charge of reading the QR code and other important data.

To store the COVID certificate in the digital wallet of the CovidGO mobile application, you need to click on the link you received in the e-mail with the EU digital COVID certificate on the mobile device.

The link leads to the screen within the application with the option "Add to wallet", after which it is necessary to enter the password for the mobile application from the COVID certificate. Without entering a password, the confirmation will not be stored in the application wallet.

The certificate can also be saved by selecting the digital wallet icon within the application, in the lower left corner and clicking on the "Add new certificate" option. Then scan the certificate code and click on the "Save" option. In this case, the user also has to enter the password on the confirmation.

By storing the COVID certificate, the user agrees to save a certain set of personal data.

Deleting the COVID certificate
To delete a certificate from your digital wallet, click the "Remove certificate" option.
After deleting, you can store the same certificate in another wallet.

IMPORTANT: A COVID certificate can be stored on up to 10 different devices at the same time. If you have reached this limit, you must delete the certificate from one of the devices on which it is stored before you can successfully enter it into another wallet on the new device.

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